Why should I develop my team´s Soft Skills?
In companies, interactions with people influence important processes such as negotiations, company deals, efficient assignations of responsibilities, and many others. Your team should develop Soft Skills like emotional intelligence, effective communication, and team work in order to have positive results.
Human Resources generally searches for talent with these Soft Skills, yet not many elements of the company have fully developed them. For this reason, companies should consider investing in training so team members can be proficient.
Give yourself the opportunity to analyze and evaluate the profile of your personnel and to align it to the company´s policy, mission, vision. Pay special attention to your leadership members and support them in developing their Soft Skills. The benefits include a better work environment, process improvement, improved productivity, and better overall quality.
Remember “Systems and processes require people. Therefore, quality management systems require top-quality employees.”
By Víctor Espinosa